Personal data means any information about an individual who can be identified from that data, either alone or together with any information that could reasonably be expected to be
available to Ginealogy (“Personal Data”). This may include, but is not limited to: your name, gender, date of birth, personal identification number, contact information (including address, phone number and email address), payment information (including credit or debit card information, the name of the cardholder, card number, billing address and expiry date), any images, photographs and videos, and technical information (including IP address).
We may collect Personal Data from you:
– when you set up an account or complete an online registration or order form, where you will be asked to provide certain Personal Data, including, but not limited to, your name, delivery and billing address, phone number, email address, and credit or debit card number. This information is used for billing and processing purposes, to fulfil your orders, to communicate with you about your order, and for internal marketing purposes;
– when you interact with us, such as via telephone calls, letters, face-to-face meetings, social media platforms and emails;
– when you grant permissions on your device to share information with website;
– when you provide us with feedback or complaints;
– when you register for a contest; and/or
– when you submit your personal data to us for any reason.
The above does not purport to be exhaustive and sets out some common instances of when and what personal data may be collected.
Personal Data collected by Ginealogy from you may be used by Ginealogy and/or shared with any of our related companies, agents, service providers and business partners, for any of the following purposes: to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services; to provide technical assistance or otherwise provide customer support for your order; to inform you of events and promotions, and to send you sales and marketing communications relating to Ginealogy or partner products, including, but not limited to, offers, updates and information about new products via newsletters, emails and text messages; to comply with applicable
law; to conduct marketing research, user profile and data analytics; and/or for such other purposes as notified to you on or before the collection or use of the Personal Data.
You must only submit personal data which is accurate and not misleading. You may withdraw your consent for us to use any or all of the Personal Data that has been collected from you by writing to us and we will, as soon as reasonably practicable, delete such Personal Data. However, deletion of the Personal Data may impact the services that Ginealogy can provide to you in the future. We will only retain your Personal Data for as long as we are required or permitted to by law, for the purposes for which it was collected. We will cease to retain your Personal Data, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purposes for which the data was collected, and is no longer necessary for any legal or business purpose. You can opt-out of receiving marketing updates and promotions at any time by using the unsubscribe link or by contacting firstname.lastname@example.org.
We or our authorized service providers may from time to time use “cookies” or other features to allow us or third parties to collect or share information in connection with your use of our website and services. These features help us improve our website and the services we offer, help us offer new services and features, and/or enable us and our advertising partners serve more relevant content to you. “Cookies” are identifiers that are stored on your computer or mobile device that record data about computer or device, how and when the website is used or visited and/or when services are used, the number of people visiting or using our services, and other activity within our website. We may link cookie information to personal data. Cookies may also link to information regarding what items you have selected for purchase and web pages you have viewed. This information is used to keep track of your shopping cart, to deliver content specific to your interests, to conduct data analysis, and to monitor usage of our services.
Please send any questions or concerns to Ginealogy’s Data Privacy Officer at email@example.com